ArborMotion is made up of six departments staffed by talented, fun men and women. We’re the people that make sure your vehicle is at its best, which we hope helps you, our customer, feel your best.
From the moment you step into our shop, we want you to know you’re among friends. Your vehicle is going to be well taken care of!
Who are the people taking care of your vehicle, answering your phone calls and driving you where you need to go First up, our Service Crew.
Our Service Crew consists of five people. Each of them is charged with the responsibility to make sure that you’re in and out the door with 100% satisfaction. Our duties can range from ordering the smallest part needed for your car, to explaining your repairs, to rescheduling your appointment. Without this expert crew ArborMotion would be incomplete.
Nick Pott has been ArborMotion’s Shop Manager for four years, but has worked with cars his entire life. He attended University of North Western Ohio, where he studied high performance motor sports. He’s an avid Michigan football fan (Go Blue!) and belongs to the SCCA racing group.
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| Nick Pott, Shop Manager |
Bobby is one of two Service Advisors who explains the details of your service orders. Bobby is the man behind the curtain who makes sure your car’s information gets to our technicians. Bobby attended Washtenaw Community College where he studied auto service, auto body repair, motorcycles, welding and fabrication.
He was also a motorcycle service instructor for three years; he promoted the program by visiting various high schools.
During his time at WCC, Bobby entered a paint and body work competition through Autorama. He received 4th place in 2009 and 1st place in 2012.
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| Bobby, Service Advisor |
Chuck is our talented Service Advisor. Without his expertise, the front of our shop would turn into chaos. He relays your concerns to our technicians, who in turn makes sure that your car is running at its best. He attended Washtenaw Community College where he studied auto service. Chuck’s other passion is anything R/C; boats, drones, jets, airplanes. You can find him at the R/C track!
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| Chuck, Service Advisor |
Tom is our Parts man; he’s the reason your car leave the shop running like new. He’s in charge of ordering parts and materials, and anything your car might need. He attended MSU (Go Green! Go White!) In his spare time, he enjoys modifying Volkswagens.
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| Tom, Parts Specialist |
Emily is our Customer Service Specialist. She’s the liaison between ArborMotion and Total Detail. She organizes and schedules shuttle drivers, assists with internal marketing, and with scheduling customer repairs. She attended Wayne State University where she studied art history and fine arts. Emily is a huge field hockey fan; you’ll find her at Ocker Field watching Michigan battle it out.
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| Emily, Customer Service Specialist |
As you can see, Arbormotion is made up of many people with many talents and interests. In the coming months, you’ll meet everyone! Getting to know our customers is one of many perks of the job, so the next time you’re in don’t be afraid to strike up a conversation. Our Service Crew loves to chat!
Schedule service today!
